Our products are covered by a 30 day warranty, assuming that the product was used in a normal manner and that all suggested garment maintenance instructions were followed.
If you did not respect these guidelines, you will not be eligible for a refund.
While Ole Hop does excellent quality control on all its goods, it is possible that some defects slip through the cracks.
If you receive a defective product, contact us immediately at firstname.lastname@example.org and we’ll be happy to replace your product within 30 days of you having received your package. The item must be returned in its original condition with all original tags and packaging.