Terms of service

TERMS OF SERVICE

We ask that you review this Agreement which contains the terms and purchase policies of the www.olehop.com website (hereinafter referred to as the "Website"). By accessing our website or placing an order, you indicate that you have read and understood this agreement and you agree to accept the terms and conditions of purchase listed below.

We (Ole Hop) can at any time and without any notice modify the present terms.

Use of the Website and orders placed through it are subject to the laws and jurisdiction of the courts of the Province of Quebec and applicable laws of Canada. The user is required to comply with these laws.

CUSTOMER SERVICE

Your satisfaction is our top priority. We are more than happy to answer any of your questions or comments. You can reach us by email at info@olehop.com

ACCURACY OF CONTENT

We try or best to regularly update the information presented on this site, but occasional errors do occur. We reserve the right to update the content of this site, including prices and availability of items, or to correct errors or inaccuracies at any time without notice.

All sizes specified are approximate.

The colours of the products on sale on the website are represented as accurately as possible. However, we cannot guarantee that the colour displayed on the screen will reflect the product’s actual colour.

PRICES

All our prices are subject to change without notice.

The prices listed on our website do not include shipping and handling nor do they include applicable taxes, which will be added when you complete your transaction.

RETURN POLICY

We will gladly exchange or refund any unused product with its original tags and packaging within 30 days of you receiving your parcel. However, we do not pay for return shipping in the event of a return. 

If the product received does not suit you, you must assume the return postage costs. If you wish to exchange (for a comparable product or at a comparable price), we will cover the delivery costs of the new package.

Exceptions: No exchange or refund can be made on the products if they have been used, with the exception of defective items and according to the rules indicated below. Sale items are neither exchangeable or refundable.

For merchandise return, please email us at info@olehop.com. We’ll be happy to inform you of arrangement we’ve made for the return of your product(s).

LIABILITY PREVENTION

The user uses our Website at his or her own risk. 

Ole Hop will in no way be held responsible for any damage caused to the user of this website, their computer, their data, or any other damage, suffered due to direct or indirect relation with the use of this website or the inability to use this website, including any liability related to slowed computer transmission or use.

AUTHOR’S RIGHTS


Logos, brand names, products and collections, trademarks, and service marks used on this site belong to Ole Hop and no persons are authorized to use them or reproduce them without the explicit consent of the owner.

The trademark name "Ole Hop," its logo, the domain names olehop.ca and olehop.com, the trademarks, and any graphic or text representation of the site belong to Ole Hop. It is prohibited to use of reproduce any of the aforementioned without written permission from Ole Hop.